Live / Casino
At 84bd1, we keep your personal information and payment records handled with care — this policy tells you exactly what we collect, why we collect it, and how you can review or update it at any time. Access to our platform depends on your local law and eligible regions.
When you create an account on 84bd1, we collect the information needed to run your account — your name, contact details, login credentials and, where you use them, payment method references such as bKash wallet numbers, Upay account identifiers or Bank Transfer details. We do not store the full credentials for any of these payment rails; we hold only the reference data our system needs to match a transaction to your account. We also collect technical data: device type, browser session identifiers, pages visited and interaction timestamps. This lets us keep your session stable across mobile and desktop without asking you to re-enter your account details each time. The legal basis for collecting your data depends on the jurisdiction applicable to you, and availability of our platform itself depends on your local law and eligible regions. Where data processing requires your consent, we ask for it at the point of collection. Where it is necessary to perform our contract with you — for example, processing a Bank Transfer withdrawal request — we process it on that basis. You may withdraw consent for non-essential processing at any time through your account settings or by contacting support. We keep this policy current; any meaningful change will be noted in the policy itself.
bKash wallet references are held only as transaction identifiers — we do not store your bKash PIN or full account credentials at any point.
Upay payment references follow the same rule: only the account identifier used to match your deposit or withdrawal record is retained.
Bank Transfer details you submit are stored against your account record for reconciliation purposes and are not shared with third parties outside the processing chain.
Your email address and hashed login credentials are stored to authenticate your session. Plain-text passwords are never stored on our systems.
This policy covers the data 84bd1 collects and processes directly through our platform — your account, your transactions and your activity on our site. It does not govern third-party services that operate under their own policies, even when those services are accessible from within your account view. Understanding the boundary helps you know exactly who is responsible for which data.
All data collected when you register, log in or update your account profile falls within this policy. This includes your contact details, session tokens and any account preferences you set.
Deposit and withdrawal records tied to bKash, Upay or Bank Transfer are covered here. The payment networks themselves operate under their own privacy terms for data they hold on their side.
Your browsing behaviour on 84bd1 — which game lobbies you open, how long you stay on a page — is captured under this policy and used only for session stability and service improvement.
Links to external sites, game studio content served through embedded frames, and any external payment processor interfaces are governed by those parties' own policies, not this one.
You have real, actionable choices about the data we hold on your account. Reviewing your records is straightforward — log in, head to the account section and look at the profile and transaction history tabs. The information we hold about you is visible there, and if anything looks wrong, you can request a correction directly. If you want a copy of all data we hold on your account, send a written request through our support channel and we will prepare it. If you want certain non-essential data removed — for example, saved device identifiers that are no longer yours — you can request that too. We will confirm receipt of any data request and let you know the outcome. The right to request, correct and remove data is subject to any legal retention obligations that apply in your jurisdiction.
Open your account page and check the profile and transaction history sections — the data we hold is shown there directly without needing to contact support first.
If your name, contact details or payment reference is recorded incorrectly, you can update most fields directly in your account settings or submit a correction request through support.
For questions about what we hold, why we hold it or how long we keep it, contact our support team with your account email and a clear description of your question.
Non-essential data, such as old device identifiers or session logs beyond the retention window, can be removed on request. Requests tied to active account obligations may be subject to retention rules.
If you have a question about this policy, want to exercise a data right or need to report a concern about how your information is handled, the routes below are the ones we keep active. We only list channels we actually monitor — we do not publish routes that go unread.
Open the chat widget from any page while logged in. Identify your query as a privacy matter and include your registered account email so we can locate your record without delay.
Send your privacy request or question to our published support email address. Include your account email in the message body. We will confirm receipt and respond through the same thread.
The help section inside your account area includes a contact form specifically for account and data queries. This is the most direct route for correction or removal requests.
We hold your account data for as long as your account is active and for the period required by applicable legal or financial record-keeping obligations after that. When the retention period ends, records are deleted or anonymised. We do not sell your personal data to third parties, and we do not use it for purposes unrelated to running your account and improving the platform you use.
We use session cookies to keep you logged in across pages and to remember your last lobby view. You can clear cookies from your device browser settings at any time; doing so will log you out of your current session.
Login credentials are stored in hashed form. If you suspect your account has been accessed without your permission, change your password immediately from the account settings page and contact support through live chat or email.
Transaction records — including bKash, Upay and Bank Transfer logs — are kept for the period our legal and financial obligations require. Non-essential session logs are cleared on a rolling basis.
When we make a meaningful change to this policy, we update the document and note the change at the top of the page. Continuing to use your account after a policy update means you have seen the revised version.
These are the questions about this privacy policy that come up most often. If your question is not here, use the live chat or account help form to reach us directly.
We collect your name, email address, contact number and any payment method references you add — such as a bKash wallet number or Bank Transfer account details. We also capture device and session data to keep your account stable across logins.
We do not sell your data. We share only what is necessary with payment processors like bKash or Upay to complete a transaction, and with service providers who help us run the platform. All such parties are required to handle your data according to their own published policies.
Send a written request through our support email or the account help form. Include your registered email address. We will confirm receipt and prepare your data summary. The timeframe for fulfilment depends on applicable local requirements.
You can request removal of non-essential data at any time. Some records — particularly transaction logs linked to bKash, Upay or Bank Transfer activity — are subject to legal retention periods and cannot be deleted before those periods expire.
Yes, we use session cookies to keep you logged in and to remember your lobby position. You can clear or block cookies through your device browser settings. Note that blocking essential cookies will end your active session and may affect how the account page loads.
84bd1 is responsible for the reference data we store on our side — the account identifiers we use to match your transaction. The bKash and Upay networks are each responsible for data held within their own platforms under their own published policies.